Refund & Cancellation Policy

Visspo Pro is a recurring subscription of £6.99 per 30 days. It renews automatically until you cancel. You can cancel at any time from your dashboard, and your access continues until the end of the period you have already paid for.

1. Eligibility for refund

We want you to be happy with Visspo Premium. If you experience a technical issue that prevents you from using Premium features and we are unable to resolve it, you may request a refund within 7 days of the charge.

2. Non-refundable cases

• Requests made more than 7 days after the charge date.
• Change of mind after you have already used Premium features (e.g. generated resume reports).
• Dissatisfaction with job availability, sponsorship outcomes or hiring decisions, which are outside our control.

3. How to request a refund

Email support@visspo.com from the address on your Visspo account with your order reference and a short description of the issue. We will respond within 3 business days.

4. How refunds are issued

Approved refunds are returned to the original payment method via Dodo Payments. Please allow 5–10 business days for the amount to appear on your statement.

5. Cancellation

You can cancel your subscription at any time from your Visspo dashboard. Cancelling stops all future charges; your Pro access remains active until the end of the current billing period. You can also delete your account at any time by emailing us.